Member Organisations

Your members can leave any year. What keeps them?

For most members, the value they get from your organisation is real. Influence. Advocacy. Belonging. But it competes with inertia. With tightening budgets. And with a quiet question: Is it still worth it?

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For you and your organisation, the value is never in doubt. Your influence is real. Your advocacy is real. Your work is real. 

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The gap sits between how much you do and how much your members feel it, day to day. 

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But closing that gap isn't a one-off task. It's an ongoing voice. A voice confident enough to lead the sector conversation. A voice inside the organisation that understands the board AND the membership. A voice consistent enough that members hear it long before the invoice arrives.

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We have spent more than two decades embedded with the largest member-based organisations in the country. We've built teams and crafted publications that carry the value proposition all year long, not just at renewal.

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Because the best member value proposition is the one your members keep hearing.

what we hear

"What our members value has shifted. We're not sure we've kept up."

Your members should feel your worth, not just hear about it. We work with your leadership to make that value land with every member.

"The agenda we should be leading gets set elsewhere."

Your voice needs to be as bold as your standing. We help you carry it with confidence - to the board, the members, the sector, AND the public."

"We send a lot of emails, but our message isn't getting through."

A team within your team, embedded and living inside it. We build the content and publishing capability so your story keeps going. All year long.

what we do

A value proposition, defined with your leadership, that your members actually feel.
Strategy Services
STRATEGY
A confident voice that speaks to the board, the members, the sector, and the public.
Brand Services
BRAND
Content and publishing capability embedded in your team, so the stories can keep coming.
Content & Creative Services
CONTENT & CREATIVE
We're a partner for the long haul. Here whenever you want to start the conversation.
Let's talk
THINKING LONG TERM?

EVERY GREAT RESULT STARTS WITH A QUESTION. 

First your question. Then our questions.
LET’S CHAT

#workthatworks

#workthatworks

#workthatworks